At Marmika, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website (www.marmika.net).
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
a) Personal Information
We collect personal information when you:
Create an account
Place an order
Contact customer support
Subscribe to updates
This may include:
Full name
Email address
Mobile number
Shipping and billing address
Order and transaction details
Important: Marmika does not store your debit/credit card numbers or mobile wallet PINs. All payments are processed securely via authorized payment gateways.
b) Automatically Collected Information
When you browse our website, we may automatically collect:
IP address
Country and approximate location
Browser type and device details
Pages viewed and browsing behavior
Cookies and tracking data
2. How We Use Your Information
We use your information to:
Process and deliver orders (Bangladesh & international)
Manage returns, refunds, and exchanges
Communicate order updates and customer support responses
Improve website functionality and user experience
Send promotional offers (with opt-out option)
Prevent fraud and unauthorized transactions
Comply with local and international legal obligations
3. Bangladesh & International Data Processing
Bangladesh Customers
Your data is processed in compliance with applicable laws and standard business practices in Bangladesh.
International Customers
If you access Marmika from outside Bangladesh:
Your data may be transferred to and processed in Bangladesh or other countries
These countries may have different data protection laws than your country
By using our website, you consent to such data transfer
4. Sharing of Personal Information
We only share information when necessary with:
Payment gateways (bKash, Nagad, Visa, MasterCard, AMEX, international processors)
Courier and logistics partners (local & international shipping)
Technology service providers (hosting, analytics, email services)
Government or legal authorities, if required by law
We never sell, trade, or rent your personal information to third parties.
5. Cookies & Tracking Technologies
Marmika uses cookies to:
Remember login and cart details
Enable secure checkout
Analyze website traffic
Improve product recommendations
You can disable cookies in your browser settings, but some website features may not function properly.
6. Data Security
We take reasonable security measures to protect your information, including:
Secure servers and encrypted connections
Limited access to personal data
Trusted third-party service providers
However, no online platform can guarantee 100% security.
7. Your Rights & Choices
You have the right to:
Access your personal data
Correct or update inaccurate information
Request account deletion
Opt out of marketing emails at any time
To exercise your rights, contact us at support@marmika.net
.
8. Children’s Privacy
Marmika does not knowingly collect personal data from children under 13 years of age.
If such data is identified, it will be removed promptly.
9. Changes to This Privacy Policy
Marmika may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
10. Contact Information
For questions or concerns regarding privacy, please contact:
Marmika
Email: support@marmika.net
Business Address: Dominno Octavia, Level-08, House-08, Road-02/B, Sector-04, Uttara, Dhaka-1230, Bangladesh
Phone / WhatsApp: +8801631305952